"Hire for listening, curiosity, coachability, and adaptability. The rest can be taught." The Authentizity Project's featured guest is Katie Cox, a Learning and Development Leader in a Global Financial Services Corporation with over 20 years of experience in the insurance industry and 15+ years in sales support and training.

In today's episode, Katie and I discuss various human resources, hiring, coaching, and motivating topics related to her specialty in support of business development and sales professionals.

For instance, we honed in on the top traits Katie looks for when hiring these positions including strong listening skills, genuine curiosity (she referenced the phrase "be interested, not interesting"), coachability, and adaptability. 

Her advice, given how rapidly the environment changes, is that salespeople must be willing and open to continuous learning, sometimes week-by-week.

Katie is passionate about the human side of sales leadership, helping leaders hire thoughtfully, motivate authentically, and build environments where people can grow and succeed. 

Her work spans instructional design, leadership development, sales enablement, onboarding, and coaching, with a focus on creating practical learning experiences that strengthen skills and drive results. 

Katie partners closely with business leaders and sales trainers to identify performance needs, develop relevant solutions, and support lasting behavior change. Katie brings a pragmatic, strengths-based perspective to developing talent in today’s evolving workplace.

Join me in welcoming Katie to The Authentizity Project.

NOTE: For more information about Katie, visit: https://www.linkedin.com/in/k8ecox/?isSelfProfile=false.